Services · Business IT
Your IT department, for one flat monthly rate.
Plank Technical Consultants manages the computers, network, email, and security for small businesses and schools across the Chattanooga area, so you can get back to running yours.
SERVICE PLANPTC
PLANManaged IT
BILLINGOne flat monthly rate
COVERSComputers, network, email, security
SUPPORTCall, text, or email
ON-SITEWhen it's needed
STATUSACTIVE
What's included
- Help desk. Call, text, or email when something breaks. Remote fixes when possible, on-site when needed.
- Proactive monitoring. We watch your computers and network and catch problems before they stop your day.
- Updates and patching. Windows, software, and firmware kept current and secure.
- Network and Wi-Fi management. Firewall, switches, and wireless managed and documented.
- Email and accounts. Google Workspace or Microsoft 365 setup, user adds and removals, and security settings.
- Backups. Your important data backed up and tested, not just assumed.
- Security basics. Antivirus, multi-factor login, and staff guidance on phishing.
- Vendor wrangling. We deal with your internet provider, printer company, and software vendors.
How it works
- STEP 1Free assessmentWe walk your site, review your setup, and learn how your team works.
- STEP 2Flat-rate quoteYou get one monthly price based on your users and devices, in writing.
- STEP 3OnboardingWe clean up, document everything, and become your go-to for anything tech.
Who it's for
Small offices, private and Christian schools, churches, medical and professional practices, and any team that's outgrown "the guy who's good with computers." Projects outside the plan, like new wiring or a camera system, are quoted separately up front.